Global is a strategic systems integrator for Oracle Siebel. Offering a wide range of services, Siebel CRM focus is to enhance customer experience for clients leveraging journey mapping, Open UI libraries with plug-and-play framework, proprietary mobility framework for enabling CRM on mobile, and augmentation with chat-bots & AI-based voice assistants. We offer platform optimization enabling Siebel and Cloud co-existence, that ensures extreme performance using performance enhancement frameworks powered by Oracle Engineered Systems. We also provide implementation, upgrade and maintenance to latest innovation packs with proactive alerts to customers.

Global’s strong expertise in Siebel – coupled with home-grown tools, accelerators and expertise in Cloud hosting – enables clients with the right blend of modern UI and digital technology augmentation, while ensuring high ROI on their Siebel implementations.